Return Policy
Return & Refund Policy
Last updated: 12/27/2025
Charmberry Jewelry is owned and operated by Saba Holdings LLC. We want you to love your purchase, but if you’re not completely satisfied, we’re here to help.
30-Day Returns
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We accept returns within 30 days of delivery.
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Items must be unused, unworn, and in original condition, including original packaging.
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Items showing signs of wear, damage, or alteration are not eligible for return.
Non-Returnable Items
The following items are not eligible for return or refund:
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Final sale items
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Gift cards
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Customized or personalized items
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Earrings (for hygiene reasons), unless defective upon arrival
Refunds
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Once your return is received and inspected, we will notify you of approval or rejection.
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Approved refunds will be issued to the original payment method within 5–10 business days.
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Original shipping fees are non-refundable.
Return Shipping
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Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
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We recommend using a trackable shipping service, as we are not responsible for lost return shipments.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos so we can resolve the issue promptly.
How to Start a Return
To initiate a return, please contact us with your order number:
📧 Email: Support@charmberryjewelry.com
📞 Phone: 720-551-7734
Business Information
Charmberry Jewelry
Owned and operated by Saba Holdings LLC
3101 N. Central Ave, Ste 183 #6526
Phoenix, AZ 85012
United States